epuise quand vous allez en avoir ???
I have had the ncm moscow 48V 500 Watts for 3 years have 2 batteries and have put on 24000 km still going strong no issues. Quite amazed at motor performance and overall condition of bike only have done general maintenance. Good German performance.
I got the c5 and one of the 2 batteries I received was dead, would not charge, just was a heavy paper weight. Thankfully I have 2 batteries. I have contacted the company on 5 different occasions with no response. They do stand behind their product. Their phone lines pretend to go to a queue but then move you to voicemail which no one responds to. Their registered email has never responded. Also I send in a request on their website no response. Buyer beware.
Not only will it not charge, I have spent three weeks trying to get ahold of someone to no avail, buyer beware.
I’ve had the Milano for a few weeks. it handles great. Has an incredible range of about 118KM with my weight. But I have to say I’m disappointed in the brakes. I bought this at Cit-E- Cycle and unfortunately the guy went on holiday b4I could get brakes replaced. BTW it was sold to me for 2000 even though it was built in China in 2021…so, technically it’s an OLD bike. I’ll probably buy new and better brakes on Amazon, since I think these look pretty crappy overall.
The ebike itself overall is quite great, but I would insist on new brakes if I bought NCM again!
Ce vélo répond à mes attentes, cependant la selle est moins confortable que celle de mon ancien vélo
It has been non stop problems since I purchased the bike.
Very bad after sales service. No parts available on their site or marketing. Really frustrated!
Very comfortable saddle, good suspension. For a bike of this price, you don't expect a smooth launch, and you don't get it. No way to adjust power level without also adjusting maximum speed. Great rear cargo rack. Biggest flaw is very low quality spokes on the rear wheel. Half a dozen spokes broke within one year of purchase, necessitating a complete rebuild of the wheel. In the year since, not a single spoke has broken. I would recommend that as a required bit of preventative maintenance. For the price point, that's okay.
Haven’t had the chance to ride it yet. Waiting for nicer weather but not seeing it in person before ordering it, I absolutely Love it and the colour Sand!!
I bought a second for my bike to take on long rides. Because this design is compact, I can put the second battery in my rack bag and take it along for extended range. I will easily get 60+km out of it and have never actually gone far enough to deplete it.
As expected, a well built connector. Delivery process went well.
NCM Milano/Milano Plus/Venice/Venice Plus/T3s/T3/Munich/Hamburg Grips
Another great bike from NCM continuing my satisfaction of NCM bike products after previously purchasing the C5 last year which has interchangeable batteries. Also own the Praque and Moscow bikes and they have all proven to be great bikes without defect and great performance. In 4 years I have rode them alot
and combined travelled over 60000km to date. Totally satisfied customer.
Easy peasy install, it works. Shipping speed and price could of been much better. Shipper dropped it off at wrong address. But kind people down the street delivered it the rest of the way.
I paid 66 $ to replace it and the new one is faulty, it sticks open
They sent me the wrong bike 3 times! That's 6 full days of waiting for Fedex to show up at your house. This is the first time I ask for a refund. The 3rd time it was the same model of bike but two years older. In those two years the bike had many upgrades and they said they would send me the up grades and I could pay someone to do the work....uh no. Even after upgrades the shape of the bike is completely different, things would have to be mounted and unmounted and I wasn't looking for third party to pay out of my pocket. This is the second time I ask for a refund.
After ordering my bike in June or 2023 I finally receive the bike I ordered in October 2023. I'm so excited! After riding my bike for 3 days the battery is low from the constant riding. And there was the first problem...the battery wouldn't hold a charge. Third refund email. So after bugging them with multiple emails they agree to me sending them the battery and they will "take a look." They send it back with a new battery and everything works fine, except now it's December and it's time to put my bike up already.
So now it's April of 2024 and I am so excited to have a spring, summer, and fall with my bike. HA! The naivety. Two weeks out of storage the tires need to been replaced, that's fine, it's a bike. So I get my bike back from the shop a few weeks later and am just happy to have it back. A few weeks after that the brakes go, and I mean bad and suddenly. I took it into the shop and a week later got a call saying if I wouldn't mind coming down so they could explain what was wrong. After an hour or so of listening as best I could to brake talk, I find out, the brakes should never have gone this early and were probably defective from the start. I Email the NCM Website several times and no response. I again ask for refund number 4. I pay for the brakes out of pockets.
Now it is September of 2024 and my battery is no longer staying in it's slot and I am strapping it on with anything I can and it is still barely working. It completely brakes down in the middle of a busy street where a car runs into me and takes off. I get home and the display is no longer working. Or anything else on the bike for that matter. Now I am furious and email them I want help or this bike refunded!!! They will not contact me after the dozens of emails of me begging them!! I have put over $500 into this bike just to be able to ride it for a couple month here and there throughout less than a year with no response from the company. I refuse to believe you and no kind of refund policy or some kind or warranty plan I'm covered under. Why have you not responded to my emails?!
Le frein arriere etait désaligne et ne freinait presque pas. On ne pouvait faire tourner la rous plus d'un quart de tour avec une bonne force. Lors de la premiere randonnée, de 1 h, le frein émettait un son strident continuel tres fort.
Mes frères ont ajusté le frein en 1 heure et plus pour me sauver une couteuse réparation. J'ai craint que ce ne se répare pas.
Vous devriez bien les verifier avant expédition. Je ne m'imaginais pas tout remettre dans la boite! Maintenant, la roue ne tourne pas très bien, 2
1 1/2 tour, mais est beaucoup mieux et n'émet plus de son. Mes frere m'ont fait ca gratuitement.
Pour le reste je suis satisfait
Everything is working great. Thought the delivery was a bit slow but we’re all used to over night these days. All worked out in the end. We
Battery is a loose fit in frame.Last battery was much better
Arrived intact. Mostly assembled, easy to complete the assembly. Very satisfied with the product.